Concierge: your trip, planned and run.
One English-speaking host handles restaurants, properties, activities and problems, and our in-residence team looks after your villa.
One host, every detail
Your concierge is the single person who knows your whole trip. They plan with you before you land, confirm every booking the day before and stay with you on WhatsApp throughout.
If you're staying in a villa, our in-residence service brings hotel-level care into a private home.
Concierge includes
Available in Medellín and Tijuana.
Best for
Anyone who wants zero logistics in their day.
- Dedicated bilingual host
- Restaurant reservations and access
- Property sourcing for penthouses, villas and fincas
- Activity booking and coordination
- On-the-ground problem solving, 24/7
In-residence service
Add any of these to a villa stay.
Steward
A house manager who serves meals, mixes drinks and keeps the home running.
Housekeeping
Discreet daily cleaning, fresh linens and laundry.
Pre-stocking
Your groceries, drinks and favorites waiting when you arrive.
Welcome
A welcome board, chilled bubbles and fresh flowers on arrival.
Unpacking
Help unpacking on arrival and packing before you leave.
Wardrobe care
Pressing, laundry and dry cleaning handled for you.
Spa amenities
Premium bath and body products throughout the home.
Property manager
Someone on call for anything about the house, day or night.
Groceries on demand
Restocking whenever you need it.
Send us your dates.
We come back with a plan, options and pricing within a day.